We want the products that we provide to work, same as you. It just makes all our lives easier when we use reliable equipment and when we do the work the right way from the start. That's what what Amp AV is all about. It plays a huge part in our customers' decision to use us again in the future. We stand behind the work we do and the products that we provide.
Amp AV will warranty new products for one year in residential installations, and two years for commercial installations. Our labor warranty is two years across the board. Following the Amp AV warranty periods for the equipment, then the manufacturers' warranties, if valid longer than the respective Amp AV warranty periods, may cover the equipment repair or replacement cost. Amp AV will cover the cost of labor for the two year period, regardless of the equipment warranty, in cases of failure due to equipment or installation defects.
Exceptions to this guarantee include the following:
Any other exceptions to this guarantee shall be in writing on each project's respective design or proposal documentation. Such variances may be listed under the specific product's line item description, under the Scope of Work, or under Terms.